It’s always great getting compliments especially from our clients. At Skyline we always strive for the best in service and when we get feedback like this, it makes it all worthwhile!

Good morning Lance and team.
In our business we must get our products to our stores on a regular schedule. We rely on dependable service from our suppliers and clearing agent like you to help us keep our schedule and satisfy our customers. 

We would like to express to you our warmest admiration for your unfailing service to us. We greatly appreciate your efficiency in providing the best services. You have always delivered our orders within the time frame and you have given us a service that is of the best quality.

We had three emergencies the past week, you and your team came up with flying colours. “The one over the weekend, just exceeded my expectation” even though I knew I had nothing to worry about after I spoke to you, as usual you took charge and our customer was up and running by 2 o’clock Saturday afternoon.

We hope you will continue with your exceptional service in the coming years as well, and that our working relations with you will continue for more years to come. 

Please forward to the rest of your team that I do not have in my mail and a special thank you to Jan “’I think you said Jan had to go back into the office Friday evening to get the ball rolling” and Ephraim for going to the airport Saturday morning.

Thanking you

Yours faithfully,

Delores Fritz